International Patient Center


Our center was established to provide safe, accessible, and high-standard healthcare services to patients coming from different countries around the world. Our expert team provides uninterrupted support to our patients at every step, from treatment planning to accommodation and transfer processes, translation services to post-discharge follow-up.

With our personalized approach sensitive to the needs of our guests, we aim to make the international patient experience comfortable, fast, and reliable.

We commit to implementing patient safety, ethical service, and sustainable quality standards at the highest level through processes compatible with TEMOS (Trust. Effective Medicine. Optimized Services) accreditation, which documents international healthcare service quality.

In this context, our services are continuously evaluated and improved using measurable quality indicators at every stage of the treatment journey. The work we carry out in line with TEMOS criteria ensures that we offer a transparent, reliable, and world-class experience to our international patients.


International Patient Center Directorate Mission - Vision - Quality Standards


Mission

The mission of our International Patient Center Directorate is to provide safe, ethical, accessible, and high-quality healthcare services to patients from different countries; and to manage the treatment processes of our guests in the most comfortable, transparent, and effective way by ensuring coordination at all stages of the patient journey.

With our professional, solution-oriented approach sensitive to cultural differences, we aim to respond to the needs of international patients in the fastest and most accurate way.


Vision

To be a leading center that is shown as a reference in the national and international arena in international patient experience, stands out with its innovative practices, and is preferred for its sustainable healthcare service quality.

We aim to contribute to our country's brand value in the field of health tourism through global collaborations, digitalization, and patient-oriented service models.