Patient Rights and Responsibilities

BHT CLINIC has been organized to inform patients and their relatives who receive services from Istanbul Tema Hospital about patient rights and responsibilities determined by international agreements and national regulations. Human beings enter the world by gaining certain rights from birth simply because they are human beings.

The concept of rights is a universal concept. In short, a right can be defined as “the authority granted to individuals by the rules of law.” Human rights can be briefly defined as the inherent equality and freedom of all human beings in all respects. This freedom is balanced with the obligation to respect and not violate the rights of others.

There are various human rights. Patient rights are one of the fundamental human rights.

Patient rights are the rights that patients and healthcare professionals should claim together for the solution of problems arising between patients and healthcare professionals at individual and social level, for healthcare professionals to know the duties and responsibilities of healthcare professionals towards patients and patients towards healthcare professionals on human rights. Later on, special documents regulating the rules on this subject were formed.

The “Lisbon Declaration of Patients’ Rights” adopted by the World Medical Association in 1981 is one of the most important of these. On August 1, 1998, the Ministry of Health published the “Regulation on Patient Rights”, which states the patient rights respectively:

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Using the service in general: To benefit from activities to promote healthy living and preventive health services within the framework of the principles of justice and equity.

Access to services in equality: To receive services regardless of race, language, religion and sect, gender, political opinion, philosophical belief, economic and social status.

Informing: To learn about all kinds of services and facilities.

Choosing and changing the health institution: To choose and change the health institution and to benefit from the health services provided in the health institution of his/her choice.

Requesting information: To request all kinds of information about the state of health verbally and in writing.

Privacy: To receive all kinds of health services in a confidential environment.

Consent and permission: Obtaining consent in medical interventions and benefiting from the service within the framework of consent.

Refusal and withholding: To refuse treatment or ask for it to be stopped.

Safety: Receiving health care in a safe environment.

To be able to fulfill their religious obligations: To fulfill their religious obligations to the extent of the possibilities of the organization and within the framework of the measures taken by the administration.

To be respected: To receive health services with respect, care and attention, with a friendly, kind and compassionate approach.

Comfort: To receive health care in an environment where all hygienic conditions are provided, noise and all disturbing factors are eliminated.

Visitation: To accept visitors in accordance with the procedures and principles determined by institutions and organizations.

Having a companion: To request to have a companion within the scope of the legislation, the possibilities of health institutions and organizations and if the physician deems it appropriate.

Right of application, complaint and lawsuit: In case of violation of their rights, to use all kinds of application, complaint and lawsuit rights within the framework of the legislation.

Continuous service: To utilize health services for as long as needed.

Expressing an opinion: They have the right to express their opinions about the services provided.

As BHT CLINIC Istanbul Tema Hospital, we know the rights of our patients and protect our rights together with our healthcare professionals.